Help article
Keep your Didiserv account secure
Simple controls that reduce the risk of unauthorised access to accounting and compliance data.
Applies to: All Didiserv usersReviewed 2026-08-15
Good account hygiene
- Use your own account rather than a shared login.
- Use a unique password for the email account that controls your Didiserv sign-in.
- Treat unexpected sign-in links, document requests, and payment requests with caution.
- Remove access for people who no longer need it.
- Report suspicious activity as soon as you notice it.
Still not resolved?
Bring the affected business, task, payment, or integration context with you so support can diagnose the real issue instead of starting from a generic description.